Shipping policy

Last updated: July 30, 2026

Damondaily orders are dispatched by tracked air service from our company fulfillment location in Shenzhen, Guangdong, China.

Processing time

Orders are normally processed within 1–3 business days, excluding weekends and public holidays. During launches, promotions, or peak periods, processing can take longer. You will receive a tracking notice after dispatch.

Shipping rates and estimated transit times

Rates are shown in USD. Transit estimates begin after dispatch and do not include processing time or customs delays.

  • Hong Kong, Macao, and Taiwan: $8.90 tracked air shipping; free from $79. Estimated transit: 3–6 business days.
  • Singapore and South Korea: $12.90 tracked air shipping; free from $99. Estimated transit: 4–7 business days.
  • Japan: $14.90 tracked air shipping; free from $119. Estimated transit: 4–7 business days.
  • United States: $19.90 tracked air shipping; free from $149. Estimated transit: 7–12 business days.

The rate displayed at checkout is the rate that applies to your order. Remote-area, carrier, weather, customs, or security delays can occur and are outside our reasonable control.

Customs, duties, and import taxes

International orders may be subject to import duties, taxes, brokerage charges, or customs fees imposed by the destination. Unless checkout expressly states that these charges are included, they are the customer's responsibility and are not included in our product or shipping prices. Customs authorities may require identification or additional information from the recipient.

Address accuracy and delivery

Please provide a complete address, local-language details where useful, and a reachable telephone number. We are not responsible for delays caused by incomplete or incorrect customer-provided information. If an order is returned for that reason, reasonable reshipping costs may apply. Responsibility for loss remains subject to mandatory applicable law.

Lost, delayed, or damaged parcels

If tracking has not updated for an unusual period, contact us at ohfoul123@gmail.com. For visible damage or missing items, contact us within 7 days of delivery with your order number and photographs. For a parcel not delivered, contact us within 14 days after the latest estimated delivery date so we can investigate with the carrier.

Questions

Email ohfoul123@gmail.com and include your order number. Customer support normally replies within 2 business days.