Shipping policy
Last updated: August 11, 2026
Damondaily orders are dispatched from our fulfillment location in Shenzhen, Guangdong, China using tracked shipping services.
Processing Time
Orders are normally processed within 1–3 business days, Monday through Friday, excluding public holidays.
Our order cut-off time is 6:00 PM China Standard Time (Shanghai). Orders placed after the cut-off time may begin processing on the next business day.
If an unusual delay affects your order, we will provide an updated shipping estimate when reasonably possible.
You will receive a shipping confirmation and tracking information after your order has been dispatched.
Shipping Rates and Estimated Delivery Times
All shipping rates are shown in USD.
Transit time begins after dispatch and does not include the 1–3 business day processing period.
The estimated total delivery time shown below combines our normal processing time with the estimated transit time.
Hong Kong and Taiwan
Shipping fee: $8.90
Free shipping: Orders of $79 or more
Transit time after dispatch: 3–6 business days
Estimated total delivery time: 4–9 business days
Singapore
Shipping fee: $12.90
Free shipping: Orders of $99 or more
Transit time after dispatch: 4–7 business days
Estimated total delivery time: 5–10 business days
Japan
Shipping fee: $14.90
Free shipping: Orders of $119 or more
Transit time after dispatch: 4–7 business days
Estimated total delivery time: 5–10 business days
United States
Shipping fee: $19.90
Free shipping: Orders of $149 or more
Transit time after dispatch: 7–12 business days
Estimated total delivery time: 8–15 business days
The shipping charge displayed at checkout is the shipping charge that applies to your order.
Delivery estimates are not guaranteed. Remote-area delivery, carrier disruptions, weather conditions, customs clearance, security checks, public holidays, or other circumstances outside our reasonable control may cause delays.
Customs, Duties, and Import Taxes
International orders may be subject to import duties, taxes, brokerage charges, or customs fees imposed by the destination country or region.
Unless checkout expressly states that these charges are included, any applicable import duties, taxes, brokerage charges, or customs fees are the customer's responsibility and are not included in the product price or shipping fee.
Customs authorities may require identification or additional information from the recipient before releasing a shipment.
Address Accuracy and Delivery
Customers are responsible for providing a complete and accurate delivery address and a reachable telephone number.
Please provide local-language address information where useful for delivery.
Incorrect or incomplete customer-provided information may result in delivery delays or returned parcels. If an order is returned because of incorrect or incomplete customer-provided information, reasonable reshipping charges may apply.
Any responsibility for loss or damage remains subject to applicable mandatory law.
Lost, Delayed, or Damaged Parcels
If tracking has not updated for an unusual period, please contact us at:
For visible damage or missing items, please contact us within 7 days of delivery and provide your order number and supporting photographs.
For an order that has not been delivered, please contact us within 14 days after the latest estimated delivery date so that we can investigate with the carrier.
Customer Support
For shipping or order-related questions, contact:
Email: support@damondaily.com
Phone: +86 134 2510 7468
Customer support normally replies within 2 business days.
Business Information
Damondaily is the customer-facing brand operated by:
shen zhen shi le yi fu zhuang you xian gong si
深圳市乐宜服装有限公司
Business address:
Room 2005A, Xinghai Mingcheng Phase VII
Intersection of Shennan Avenue and Qianhai Road
Nantou Subdistrict, Nanshan District
Shenzhen, Guangdong 518052
China